Introduction to Payment Dispute Resolution
The basics of dispute resolution in payments, in both theory and practice
What you’ll learn
- The different types of dispute resolution – both litigation and ADR approaches
- An extensive list of all reason codes for payment chargebacks, and what each represents
- How the chargeback process works between an acquiring and issuing bank, as well as possible payment scheme involvement
- How ODR affects dispute resolution by leveraging online communication
Who this course is for:
- Dispute resolution professionals at banking institutions
- Merchants that want to deal with cardholder disputes more easily
- Any professional interested in being more effective at Dispute Resolution
No comments:
Post a Comment